How can we help?

MPS Network helps people find approved therapists offering MPS treatments in the United States and Canada. You can explore available treatments, choose a clinic and book an appointment online. Your therapist provides your care; MPS Network supports finding and booking it.

Go to Find a therapist, enter your city, address or postal code, and select your country. You can also choose an appointment date to narrow your search. Compare the available treatment options, then select a therapist and time that suit you.

Directory locations are approximate while you compare options, to protect therapist privacy. Your confirmed booking provides the appointment and clinic details you need. Check those details before travelling to your appointment.

Read the treatment information and the therapist’s public profile details. If you are unsure whether a treatment is suitable for you, speak with a qualified healthcare professional before booking. MPS Network does not provide medical advice or a diagnosis.

Select a treatment and clinic, choose a month and available date, then pick a time. Enter your contact details and review the appointment and total before completing checkout. Look for the booking confirmation before making plans to attend.

Appointment times are shown in the clinic’s local timezone, which is displayed during booking. If you are booking from another timezone, check the clinic timezone carefully before choosing your time.

The booking summary separates the treatment price, the Secure Booking Fee and any tax applied to your booking. The Secure Booking Fee is 12% of the treatment price before tax. Review the final total before confirming payment.

Bookings with US therapists are charged in USD; bookings with Canadian therapists are charged in CAD. Card payments are handled through Stripe.

No. A held time is temporarily reserved while you complete the booking steps. Your appointment is confirmed only when the booking shows a confirmed status. If your hold expires, choose an available time again.

• Cancel at least 24 hours before the appointment: a full refund of the amount paid.
• Cancel less than 24 hours before the appointment, or miss it: no refund.
• If the therapist cancels: a full refund of the amount paid.

There is no separate cancellation fee. For help with a cancellation or refund, contact MPS Network and include your booking reference.

Contact your therapist to arrange another available time. Therapists can reschedule bookings from their dashboard. Your existing payment stays attached to the booking, and there is no separate rescheduling fee. Check the updated appointment details after the change.

Check whether you received a confirmation and, if you booked while signed in, check My bookings. If the result is unclear, contact us before trying to pay again. Include any error reference shown on screen, but do not send card details or passwords.

No. You can book as a guest. If you would like to view bookings in My bookings, sign in before booking or choose the option to create an account during checkout. Keep your confirmation email for your appointment details.

Log in and open My account, then My bookings. You can view bookings linked to your account and open an appointment’s details. If you booked as a guest or a booking is missing, check your confirmation email or contact us for help.

Check your spam or junk folder and make sure you entered the correct email address. If you already have an account, use the password reset option on the login page instead of creating another account. Use the most recent password email you receive. If you still cannot sign in, contact us.

Visit Apply to join, complete your application and follow the annual fee payment steps. Applications are reviewed before a profile is approved for the directory. Paying the annual fee does not automatically approve your application.

The Annual Digital Marketing and Profile Fee supports your profile and visibility on MPS Network. It is separate from patient treatment charges and the Secure Booking Fee. The current annual amount and currency are shown when you apply.

Use your therapist dashboard to manage your profile, clinic locations, treatments, availability and bookings. Unconfigured clinics start with regular hours of 9:00 am–5:00 pm every day in the clinic’s timezone. Review these hours before accepting bookings, then adjust your weekly schedule or select a date to change its hours or take the day off.